Portfolio

Hi, I'm Nikki!

I design content at Palolo by day and am a freelance writer and classic rock fan the rest of the time.

This is a place for me to share some of my favorite pieces and projects.

Local Reporting

In the Canopy - The San Franciscan
An exploration of San Francisco's man-made urban forest.
The Hardest Easy Solution to SF's Small Business Crisis - Hoodline
A deep dive into the benefits and costs of owning the building you work in.
City Through Glass - The San Franciscan
Conversations with San Francisco's window workers.

I'm proud to be a regular contributor to The San Franciscan magazine, and have written and photographed over 80 articles for Hoodline, a hyperlocal San Francisco news publication.

Digital Content & Marketing

Case studies and resources - Palolo
Original content for Palolo's marketing website, built in Webflow.
Marketing collage - Palolo
A collection of graphics and branded assets I've designed for Palolo.
30 second commercial spot - FareHarbor
Original video footage and screen recordings, produced in Premiere Pro.
Pacific Crest Currents - Pacific Crest
A biweekly newsletter for Pacific Crest Youth Arts Organization.

Whether it's designing a graphic for a product release or developing a communications strategy from scratch, I've created a wide range of content for B2B2C platforms and nonprofits.

Product & Technical Writing

Building translation-friendly features - FareHarbor
Internal documentation for designers, product managers, and engineers.
Managing seat assignments - FareHarbor
User-facing tutorials on how to use FareHarbor's seat assignment feature.
Connecting your paycheck to Palolo - Palolo
A user-facing guide for new users connecting to Palolo.

I've built several internal and external knowledge bases from the ground up, using tools like WordPress, Confluence, Zendesk, and Notion. Here's a small sampling of some documentation I've written.

For Fun

On Geocities, Fanfiction.net, and Tumblr - Flip the Record
Love Letters to the Apartments I Never Lived In - Underscore_SF
Memories From a Morning Commute - Medium

Since 2008, I've used my personal blog as a casual outlet for ramblings on music, movies, and pop culture, while occasionally contributing to other online publications.