Portfolio - Nikki Collister

Hi, my name is Nikki.

I work in Product Communications at FareHarbor by day and am a freelance writer and classic rock enthusiast the rest of the time.

This is a place for me to share some of the work I'm most proud of.


I'm proud to be a regular contributor to The San Franciscan magazine, and have written and photographed over 80 articles for Hoodline, a hyperlocal San Francisco news publication. My favorite stories are those that spotlight the undersung people and spaces in the communities around me.

Documentation / Technical Writing

In my first two years at FareHarbor, I built the company’s Help Center from the ground up, publishing 300+ pages and 20+ videos using a homegrown CMS built on top of WordPress. This page contains a small sampling of the documentation I've written.

Digital Content & Marketing

I'm always keen to jump in and assist with email campaigns, press releases, and visuals, whether at FareHarbor or Pacific Crest Youth Arts Organization, a nonprofit I've volunteered with since 2016.

UX Writing

As a Product Owner, I worked closely with a tight-knit group of designers and engineers to distill complex concepts into simple user interfaces using clear, friendly UX copy. Together, we built some of FareHarbor's most impactful features.

Personal Essay / For Fun

Since 2008, I've used my personal blog as a continued outlet for ramblings on music, movies, and pop culture, while occasionally contributing to other online publications.